Client

KLM

Sector

Airline

Deliverables

Design

UI & UX

3D Animation

Applying UX expertise to visualise and deliver the best customer experience.

By understanding every feature and interaction within the KLM booking platform, we wireframed, designed and deployed a fresh user interface, all consistent within the KLM brand guideines.

Having successfully worked with KLM on their mobile app redesign, we further delivered concepts, designs and 3D animations to promote the new 'Meet & Seat' and the 'Upgrade Yourself' promotions.

 
 
 

The 'Upgrade Yourself' promotion allowed customers on flights to upgrade their seat prior to boarding by bidding on any free business class seats that were available. We created both digital and print based marketing materials to help promote this feature.